March 3rd, 2010 by admin

If you are changing your small business telephone system from a traditional dedicated fixed landline to the newer VoIP technology, there are some things you need to have in place to change successfully. To route your calls over the Internet instead of over the existing telephone fixed landlines, you need to have a powerful Internet connection and equipment to connect and communicate with. If you are one of 1-2 employees, then DSL or cable should work fine to meet your needs. DSL and cable modems are not ideal for VoIP, but they do work acceptably well for a very small office of just one or two people.

The standard DSL and cable modems offer you a quicker download than upload speed. This generally works fine for general computer usage, but it won’t work so well for voice communication. The industry standard is enough bandwidth for about 1/3 rd of your employees to be on the telephone at the same time … so if you have 30 lines, you should then have enough bandwidth for 10 to be used at any one time. With a business of this size, your small business telephone system will usually require a T1 connection to the Internet.

small business telephone system